Cookie Policy
Last updated: August 06, 2025
1. What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
2. How We Use Cookies
Touw Smart Home Systems uses cookies to enhance your browsing experience, analyze site traffic, personalize content, and remember your preferences. We use cookies for the following purposes:
- Essential Cookies: Necessary for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website
- Marketing Cookies: Used to deliver relevant advertisements and track marketing campaigns
- Preference Cookies: Remember your settings and preferences
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.
Cookie Name | Purpose | Duration |
---|---|---|
cookie-consent | Stores your cookie preferences | 1 year |
session-id | Maintains your session across pages | Session |
3.2 Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
Cookie Name | Purpose | Duration |
---|---|---|
_ga | Google Analytics - distinguishes users | 2 years |
_ga_* | Google Analytics - stores session state | 2 years |
3.3 Marketing Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.
Cookie Name | Purpose | Duration |
---|---|---|
marketing-prefs | Tracks marketing preferences | 1 year |
campaign-track | Tracks campaign effectiveness | 30 days |
4. Third-Party Cookies
Some cookies on our site are set by third-party services that appear on our pages. We have no control over these cookies. Third-party cookies may include:
- Google Analytics: For website analytics and performance monitoring
- Social Media Platforms: For social sharing functionality
- Font Services: For loading external fonts
5. Managing Your Cookie Preferences
You can control and manage cookies in several ways:
5.1 Cookie Consent Banner
When you first visit our website, you will see a cookie consent banner that allows you to:
- Accept all cookies
- Accept only necessary cookies
- Customize your preferences
5.2 Browser Settings
You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To do this:
- Chrome: Settings > Privacy and security > Site Settings > Cookies
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Site permissions > Cookies and site data
6. Impact of Disabling Cookies
If you choose to disable cookies, some features of our website may not function properly. Specifically:
- Your preferences may not be remembered between visits
- Some forms may not work correctly
- You may see the cookie banner on every visit
- We may not be able to provide personalized content
7. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this policy.
8. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Touw Smart Home Systems
Chancery Place
50 Brown St
Manchester M2 2JG
United Kingdom
Phone: +44 20 3440 5000